Privacy Policy

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Privacy Policy - HNJ HYDRO CHEM ("we," "our," "us") is concerned about your privacy. It explains how we may collect, use, disclose, and safeguard your information when you engage with our water treatment services, website, and other platforms in all places we do business. By using our services, you consent to all these practices.

1. Information We Collect

We may collect personal information and non-personal information, which may include, but is not limited to, personal information such as:

Personal Information: Name, address, email address, phone number, payment information.

Service Information: Needed water treatment, equipment, and service history.

Technical Information: IP address, browser type, operating system, and how you surf within our website.

Communications Record: Email, phone calls, or messages sent to us.

2. How We Use Your Information

We use the collected information to:

Take care of them, maintain and improve our water treatment services;

Provide payment plus the scheduling of services;

Answer questions, requests, and provide customer service

To send notifications on updates, offers, or changes in services;

Ensure the functional and secure operation of the website; and

Adhere to all the relevant local and international laws and regulations.

3. Revealing Your Information

We do not sell or rent your personally identifiable information. However, we may share your information in the following circumstances:

Service Providers: With trusted third parties who help us provide services (e.g., payment processors, delivery services, and technical support providers).

Legal Obligations: To comply with local and international laws, enforce our policies, or protect rights and safety. 4. International transfers of data.

4. Global transfers of data

As a global company, we may transfer your data across borders to facilitate the efficient provision of our services. When such data is transferred outside your country, appropriate safeguards are ensured to protect your data as mandated by applicable laws.

5. Data security

We put into place reasonable procedures to prevent unauthorised access to your information, alteration, disclosure, or destruction. However, no data transmission or storage system could be 100 per cent secure. Use these services at your own risk.

6. Your privacy rights

You may have the following rights, depending on your country of residence:

Access, update, or delete your data.

Opt-out of marketing communications.

Restrict or object to some processing of your data.

Request portability of your data where applicable.

To exercise these rights, contact us directly at +92 213 636 4420.

7. Cookies and other tracking technologies

This site uses cookies and similar technologies to enhance your experience at the website; cookies can be managed or disabled through your browser settings. Note that turning cookies off may hide functionality on the website.

8. Third-Party Links

This site may include links to other websites. We are not responsible for and make no representations concerning the privacy practices or the content of such sites. Please review their privacy policies before providing any information.

9. Children's privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal data from children. If we discover that such information has been accidentally collected, we will remove it without delay.

10. Changes to this Privacy Policy

This Privacy Policy may be revised from time to time. It will not be posted on any page other than this one, showing its effective date as revised. Continuing to use our services even after any changes implies acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

HNJ HYDRO-CHEM 

B-153 Wonderland School Street, Block 10, Gulberg Town, Karachi, Pakistan EMAIL: info@hnj.com.pk 

PHONE: +92 213 636 4420 

Thank you for trusting HNJ HYDRO CHEM for your water treatment needs.