Welcome to HNJ HYDRO CHEM ("we," "our," "us"). These Terms and Conditions apply to all our products, services, and the website, at any location, including yours. Using our services binds you to the following Terms and Conditions. Please read them very carefully before continuing.
1. Acceptance of Terms
Use of or access to our services means that you have read, understood, and accepted these Terms and Conditions. If you don't agree, you may not use our services.
2. Scope of Services
We offer water treatment products and services, including but not limited to, consultation, installation, maintenance, and equipment sales. Specific terms for each service will be contained in a separate agreement, quotation, or invoice as applicable.
3. International Use
We are an international company; hence, services may vary from country to country based on the laws and regulations governing those countries. It would be for you to ensure that you are abiding by the laws of your jurisdiction while using our services.
4. User Responsibilities
You agree to:
-Provide truthful and complete information when placing an order or using our services.
-Use our products and services only for their intended purpose.
-Comply with all relevant laws, regulations, and third parties' rights.
- Abstain from any fraudulent, abusive, or unlawful actions.
5. Pricing and Payment
All prices are in PKR, and AED, and are subject to change without prior notice.
Payment except as otherwise agreed, payment made in full before the rendering of services or before shipment of the product, except costs and payment of taxes, duties, and fees applicable to all international transactions shall be to the sole account of the customer.
6. Returns, Refunds, and Cancellations.
For more information on returns and refunds resulting from the cancellation of an order, please see our Return and Refund Policy.
7. Intellectual Property
All content, logos, trademarks, and intellectual property related to HNJ HHYDRO CHEM belong solely to HNJ HHYDRO CHEM or its licensors. Unauthorized use of our intellectual property will be prohibited.
8. Limitation of Liability.
To that extent permitted by law, HNJ HHYDRO CHEM shall not be responsible for direct or indirect incidental or consequential damages due to:
-Any use or inability to use our products or services.
- Illegal access to your information.
- Events beyond our reasonable control, including but not limited to natural disasters, supply chain interruptions, or political unrest.
9. Warranty Disclaimer
All products and services are provided "as is" without any express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. Specific, if any, warranties will be outlined in a separate separate agreement.
10. Termination
We reserve the right to suspend or terminate your access to our services at a time that is our sole discretion if you breach these Terms and Conditions or any other applicable laws.
11. Changes to Terms and Conditions
These Terms and Conditions are subject to change by us from time to time; such changes will have immediate effect upon posting. Continued use of our services shall constitute acceptance of the amended terms.
12. How to Contact Us
If you have any questions about these Terms and Conditions, contact us via:
HNJ HHYDRO CHEM
B-153 Wonderland School Street, Block 10 Gulberg Town, Karachi, Pakistan EMAIL: info@hnj.com.pk
PHONE: +92 213 636 4420
We thank you for choosing HNJ HYDRO CHEM for your water treatment service.
At HNJ HYDRO CHEM, we love keeping you satisfied with our water treatment products and services. We allow returns of unused and undamaged products unopened in original packaging within days after delivery, except for "Final Sale" or "Nonreturnable" items. We will refund amounts to the original payment method after the condition assessment of returned items not including shipping costs unless relieved on account of our error. Custom-made products opened chemicals, and already-rendered services are excluded from the eligible return items. If your product is received damaged or defective, you have [Insert Number] days from the date of receipt to notify us for a replacement or refund. Return shipping is the responsibility of the customer unless otherwise indicated due to our error. Contact customer service at +92 213 636 4420 for further assistance.
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